Training in Kuala Lumpur : Professional Selling Skills

PROGRAM TITLE
Professional Selling Skills

DURATION
4 (four) days

DATES

  • 25 – 28 February 2019
  • 15 – 18 July 2019

VENUE
Novotel Kuala Lumpur – Malaysia or similar

PROGRAM OBJECTIVES
At the end of this program, participants will be better able to independently conduct result-oriented selling activities in a professional manner, including but not limited to:

  • Build their ability to engage customers fully during the selling process
  • Gain the critical skills to develop solid business relationships while improving sales performance.
  • Improve their selling ability and become world-class sales professionals.
  • Acquire critical skills efficiently through learner-focused activities.

PROGRAM CONTENT

  • Concept of professional selling
  • Need satisfaction selling
  • Consultative selling
  • Identification of customers’ needs, wants & expectations
  • Pre sales call planning & preparation
  • Sales communication skills :
    • listening
    • questioning & probing
    • supporting
    • body language
  • Features, benefits, value selling
  • Preparing and delivering high impact sales presentation
  • Customers’ attitudes and how to handle them
  • Effective post sales call follow-up
  • Sales negotiation techniques
  • Order closing techniques
  • Developing and maintaining mutually beneficial customer relations

LEARNING METHODOLOGY
A proper mix of lectures, Q&A, discussions, exercises, case studies and role plays.

RECOMMENDED PARTICIPANTS

  • Sales Executives / Representatives / Officers
  • Sales Managers & Supervisors
  • Marketing Officers / Supervisors / Managers
  • Customer Service Officers / Supervisors / Managers
  • All who must provide a significant contribution towards achievement of company sales objectives

COURSE FEE

  • US$ 1900.- per person, net into our account
  • Including a certificate, refreshments, lunch, stationery and writing instruments

REGISTRATION
Publimaks International
Email : marketingmanager@publimaks.com
Phone : +62 21 7456755
Fax : +62 21 7452049

Registration closing date : 4 (four) weeks prior to the commencement date of the program.

Publimaks.com: Course Registration

If you are interested to attend our training course, you may submit your registration by filling out the form below and we will get back with you shortly.

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