PROGRAM TITLE
Professional Selling Skills

DURATION
4 (four) days

DATES

  • 21 – 24 May 2018
  • 22 – 25 October 2018

VENUE
Novotel Bangkok Fenix Silom – Thailand or similar

PROGRAM OBJECTIVES
At the end of this program, participants will be better able to independently conduct result-oriented selling activities in a professional manner, including but not limited to:

  • Build their ability to engage customers fully during the selling process
  • Gain the critical skills to develop solid business relationships while improving sales performance.
  • Improve their selling ability and become world-class sales professionals.
  • Acquire critical skills efficiently through learner-focused activities.

PROGRAM CONTENT

  • Concept of professional selling
  • Need satisfaction selling
  • Consultative selling
  • Identification of customers’ needs, wants & expectations
  • Pre sales call planning & preparation
  • Sales communication skills :
    • listening
    • questioning & probing
    • supporting
    • body language
  • Features, benefits, value selling
  • Preparing and delivering high impact sales presentation
  • Customers’ attitudes and how to handle them
  • Effective post sales call follow-up
  • Sales negotiation techniques
  • Order closing techniques
  • Developing and maintaining mutually beneficial customer relations

LEARNING METHODOLOGY
A proper mix of lectures, Q&A, discussions, exercises, case studies and role plays.

RECOMMENDED PARTICIPANTS

  • Sales Executives / Representatives / Officers
  • Sales Managers & Supervisors
  • Marketing Officers / Supervisors / Managers
  • Customer Service Officers / Supervisors / Managers
  • All who must provide a significant contribution towards achievement of company sales objectives

COURSE FEE

  • US$ 1800.- per person, net into our account
  • Including a certificate, refreshments, lunch, stationery and writing instruments

REGISTRATION
Publimaks International
Email : marketingmanager@publimaks.com
Phone : +62 21 7456755
Fax : +62 21 7452049

Registration closing date : 4 (four) weeks prior to the commencement date of the program.